Lifeline Program

The Lifeline program is designed to help qualified low-income individuals pay the monthly cost of basic telephone service.

A resident is qualified if the current total household income is at or below 150 percent of the federal poverty guidelines. A resident is also qualified if they are currently receiving: Medicaid, Low-Income Home Energy Assistance Program support, Food stamps, Federal Public Housing Assistance, Supplemental Security Income (SSI), Health Benefit Coverage under Child Health Plan (CHIP) under Chapter 62 support.

Lifeline reduces the basic monthly telephone rate by $7 and waives the federal subscriber line charge for those who qualify. This program does not cover the cost of additional services such as caller ID or voice messaging. In addition, a reduction for installation of local telephone service may be available to these customers through the Link-Up program.

You can apply for Lifeline Discounts by calling toll free 1-866-4LITEUP (866-454-8387) or by contacting your local telephone company.

Visit the Lifeline Support website at www.lifelinesupport.org for information about local phone companies as well as guidelines for applying to the Link-Up program.

Last Updated: 04/16/08

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