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CONSUMER INFORMATION
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Consumer Fact Sheets

These fact sheets offer information and instruction on a variety of topics concerning Electric and Telephone services.

Free online subscriptions to Consumer Fact Sheets at http://puclistserv.puc.state.tx.us/scripts/wa.exe?HOME

The Following Documents are in PDF Format *

Telephone Electric

Overview Of The Commission

Voice over Internet Protocol (VoIP)

Read the Fine Print on Prepaid Long Distance Phone Cards

Understanding Charges on your Phone and Electric Bills

Texas "No Call" Lists

Prepaid Local Telephone Service (PLTS)

All About Telephone Payment Assistance Programs

Lowering Your Long Distance Bill

Caller ID

Cramming

Slamming

What You Need to Know About Pay Phones

Local Toll Calls

20 Questions to Ask About Your Long Distance Rates

Paying Your Phone or Electric Bill

Telemarketing

Area Codes

Texas Universal Service Charge

Money-Saving Phone Tips

Take Your Phone Number with You

Electric Deposit Payment Options

Money Available for Making Homes More Energy Efficient

All about Trees and Power Lines

Overview of the Commission

Understanding Charges on Your Phone and Electric Bills

Electric Customer Low Income Assistance

Understanding Fuel Charges for Customers of Investor-Owned Utilities (IOUs)

Paying Your Phone or Electric Bill

Renewable Energy is a "Natural"

Electric Submetering

Electric Meters

Competitive Energy Services

Electric Service Disconnections

Unauthorized Switching of Your Retail Electric Provider

Last Updated: 07/22/08

* PDF files require the use of the Adobe Acrobat Reader. Down load a free copy here.