What are some of the basic rules of etiquette for making or receiving a relay call?
It is polite to identify yourself at the beginning of the call, but not required.
Relay Agents are not permitted to engage in conversations unless it is for specific call processing reasons (i.e. requesting a number to dial, providing status on a call, etc.)
It is customary to be familiar with and/or use standard abbreviations such as GA (Go Ahead) and SK (Stop Keying). You must always type GA when you are finished typing in order for the Relay Agent to begin. The following chart indicates some of the more commonly used text abbreviations:
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